Resolt · va durar 7 h
Caiguda de Honeywell el 2 de novembre
Login and server connection are not working for users. Thermostats can still be controlled via the Resideo Smart Home app. Honeywell is investigating an issue that may impact thermostat access and control within Total Connect 2.0. Alarm delivery is not impacted.
- Inici
- 10:00
- 2 de novembre del 2026 · UTC
- Tornada a la normalitat
- 17:00
- 7 h després
- Pic
- 250/h
- 250× el normal
- Incident de Honeywell
- 1 h 19 min
- Total Connect Comfort (TCC) - Partial Outage
Informes durant la caiguda
El que va dir Honeywell
status.resideo.comTotal Connect Comfort (TCC) - Partial Outage
- Resolt · 12:40
Total Connect Comfort (TCC) app and website login have been restored.
- Identificat · 12:22
We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application/webpage. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.
- Investigant · 11:21
We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application/webpage. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.
Honeywell va publicar la primera actualització 1 h 22 min després que els informes comencessin a pujar.
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