--- service: "Cherwell" status: "maintenance" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 1 checked_at: "2026-10-31T07:29:16.120Z" url: "https://instatus.com/now/bs/cherwell.com" official_status_page: "https://status.ivanticloud.com" website: "https://www.cherwell.com" --- # Je li Cherwell nedostupan? U održavanju je. 0 prijava u posljednjih sat vremena. ## Zvanična ažuriranja - **Ivanti Neurons for ITSM 2026.3 Upgrade - IAZ PRD** (SCHEDULED, 2099-01-01T07:00:00.000Z): Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed. - **Ivanti Neurons for ITSM 2026.3 Upgrade - NVZ PRD** (SCHEDULED, 2099-01-01T05:00:00.000Z): Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed. - **Postponed - Ivanti Neurons for ITSM 2026.3 Upgrade - FFZ PRD** (SCHEDULED, 2099-01-01T00:00:00.000Z): Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed. - **Ivanti Neurons for ITSM 2026.3 Upgrade - TTZ PRD** (SCHEDULED, 2099-01-01T00:00:00.000Z): RESCHEDULED - Please read below as the date has been changed Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: TTZ PRD Maintenance Window Start Date/Time: Oct 25, 2026 05:00 UTC End Date/Time: Oct 25, 2026 09:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation Ivanti Enterprise Service Management Release Notes Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support - **Postponed - Ivanti Neurons for ITSM 2026.3 Upgrade - IRW PRD** (SCHEDULED, 2099-01-01T00:00:00.000Z): Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed. ## Česta pitanja o prekidima usluge Cherwell ### Je li Cherwell trenutno nedostupan? U održavanju je. 0 prijava u posljednjih sat vremena. ### Ne radi li Cherwell svima ili samo meni? Izgleda da je problem samo kod tebe. Prijave za Cherwell su na uobičajenom nivou, pa probaj osvježiti stranicu, provjeriti vezu ili se odjaviti i ponovo prijaviti. ### Koje probleme ljudi prijavljuju za Cherwell? Niko u posljednjih sat vremena nije rekao šta ne radi kod usluge Cherwell. Ako ti nešto ne radi, odaberi to iznad da i drugi vide. ### Kada je bio posljednji prekid usluge Cherwell? Prijave za Cherwell nisu naglo porasle u posljednjih 30 dana. ### Ima li Cherwell statusnu stranicu? Da. Cherwell objavljuje novosti na svojoj službenoj statusnoj stranici, koja trenutno kaže: u održavanju. [Idi na stranicu statusa](https://status.ivanticloud.com/) ### Šta mogu uraditi ako Cherwell ne radi? Prati ovu stranicu i statusnu stranicu usluge Cherwell za novosti i sačekaj nekoliko minuta prije nego što pokušaš ponovo. Ne instaliraj ponovo: ako je prekid, popravka je na njihovoj strani. ### Kako da prijavim problem s uslugom Cherwell? Pritisni „I ja imam problem“ na vrhu ove stranice i odaberi šta ne radi. Tvoja prijava se pojavljuje na grafikonu uživo u roku od minute, a komentarom možeš reći drugima šta vidiš. ### Kako Instatus Now to zna? Kombinujemo prijave ljudi na ovoj stranici sa službenom statusnom stranicom usluge Cherwell, koju provjeravamo svake minute.