Resolved · lasted 2 h

Box outage on October 8

Reports for Box jumped to 18 an hour and stayed high for 2 h.

Started
8:00 AM
October 8, 2026 · UTC
Back to normal
10:00 AM
2 h later
Peak
18/hr
18× normal
Box’s incident
5 min
[Critical] Issues with Multiple Box Services

Reports during the outage

6:00 AM11:50 AM UTC

What Box said

status.box.com
Resolved9:27 – 9:33 AM · 5 min

[Critical] Issues with Multiple Box Services

  1. Resolved · 9:33 AM

    After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.

  2. Investigating · 9:27 AM

    We are investigating an ongoing issue affecting All Files page, API, uploads, downloads, Box Sign and Notes. We will provide more information as soon as it is available.

Box posted its first update 1 h 28 min after reports started rising.

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