---
service: "BigCommerce"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 1
checked_at: "2026-10-31T20:02:45.327Z"
url: "https://instatus.com/now/bigcommerce.com"
official_status_page: "https://status.bigcommerce.com"
website: "https://www.bigcommerce.com/"
---

# Is BigCommerce down?

No, it's up. 0 reports in the last hour.

## Official updates

- **High Rate of Cloudflare Challenge Pages** (RESOLVED, 2026-10-28T03:11:29.000Z): This incident has been resolved.
- **Degraded search availability across the platform** (RESOLVED, 2026-10-27T21:23:23.000Z): This incident has been resolved. All services are operational.
- **Bolt payments are currently failing** (RESOLVED, 2026-10-27T05:29:54.000Z): This incident has been resolved.
- **Some Android shoppers on headless storefronts may be unable to reach checkout** (INVESTIGATING, 2026-10-26T12:07:59.000Z): We are investigating an issue affecting some shoppers on headless storefronts who use Chrome on Android. Since approximately 15:46 UTC on October 25, these shoppers may see an error, or may be blocked after several attempts, when they are redirected to checkout. Storefronts that use standard BigCommerce-hosted checkout pages are not expected to be affected. Our engineering team has identified a likely cause of this issue and is now applying a fix.

## BigCommerce outage FAQ

### Is BigCommerce down right now?

No, it's up. 0 reports in the last hour.

### Is BigCommerce down for everyone or just me?

It looks like it's just you. Reports for BigCommerce are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with BigCommerce?

Nobody has said what's broken with BigCommerce in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last BigCommerce outage?

Reports last spiked on Oct 27 and settled after about 2 hours.

### Does BigCommerce have a status page?

Yes. BigCommerce posts updates on its official status page, which currently says operational.

[Go to status page](https://status.bigcommerce.com/)

### What can I do if BigCommerce isn't working?

Check this page and BigCommerce's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a BigCommerce problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with BigCommerce's official status page, which we check every minute.

### What is BigCommerce?

BigCommerce is an e-commerce platform that helps businesses build and run online stores.

[Visit website](https://www.bigcommerce.com/)