Отстранено · продължи 7 ч

Прекъсване на Honeywell на 2 ноември

Login and server connection are not working for users. Thermostats can still be controlled via the Resideo Smart Home app. Honeywell is investigating an issue that may impact thermostat access and control within Total Connect 2.0. Alarm delivery is not impacted.

Начало
10:00
2 ноември 2026 г. · UTC
Отново нормално
17:00
7 ч по-късно
Пик
250/ч
250× над нормата
Инцидент на Honeywell
1 ч 19 мин
Total Connect Comfort (TCC) - Partial Outage

Сигнали по време на прекъсването

8:0018:50 UTC

Какво каза Honeywell

status.resideo.com
Решен11:21 ч. – 12:40 ч. · 1 ч 19 мин

Total Connect Comfort (TCC) - Partial Outage

  1. Решен · 12:40

    Total Connect Comfort (TCC) app and website login have been restored.

  2. Идентифициран · 12:22

    We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application/webpage. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.

  3. Разследва се · 11:21

    We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application/webpage. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.

Honeywell публикува първата си актуализация 1 ч 22 мин след като сигналите започнаха да растат.

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