Збой Nextiva August 7

Nextiva Contact Center Login Issues

1. Вырашана · 6:55 PM

   This incident has been resolved.

2. Маніторынг · 6:12 PM

   We are continuing to monitor for any further issues.

3. Маніторынг · 6:11 PM

   We are now seeing continued successful logins and will monitor for full resolution. If users are still experiencing an issue, please hard refresh the individual browser and/or clear cache and cookies.

4. Вызначана · 5:39 PM

   We have started seeing some successful logins as engineers remain engaged working to resolve the issue. We will continue to update through resolution.

5. Расследуецца · 4:53 PM

   Engineers remain engaged working to resolve the issue. We are seeing alternative login urls work in the meantime as a workaround until we resolve the primary cause.

6. Расследуецца · 4:21 PM

   We are are actively engaged and working to resolve the issue with customers logging in to Nextiva.thrio.com. Next update will be within 15 minutes.