--- service: "Cherwell" status: "maintenance" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 1 checked_at: "2026-10-31T07:27:30.737Z" url: "https://instatus.com/now/be/cherwell.com" official_status_page: "https://status.ivanticloud.com" website: "https://www.cherwell.com" --- # Cherwell не працуе? Ідзе абслугоўванне. 0 паведамленняў за апошнюю гадзіну. ## Афіцыйныя абнаўленні - **Ivanti Neurons for ITSM 2026.3 Upgrade - IAZ PRD** (SCHEDULED, 2099-01-01T07:00:00.000Z): Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed. - **Ivanti Neurons for ITSM 2026.3 Upgrade - NVZ PRD** (SCHEDULED, 2099-01-01T05:00:00.000Z): Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed. - **Postponed - Ivanti Neurons for ITSM 2026.3 Upgrade - FFZ PRD** (SCHEDULED, 2099-01-01T00:00:00.000Z): Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed. - **Ivanti Neurons for ITSM 2026.3 Upgrade - TTZ PRD** (SCHEDULED, 2099-01-01T00:00:00.000Z): RESCHEDULED - Please read below as the date has been changed Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: TTZ PRD Maintenance Window Start Date/Time: Oct 25, 2026 05:00 UTC End Date/Time: Oct 25, 2026 09:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation Ivanti Enterprise Service Management Release Notes Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support - **Postponed - Ivanti Neurons for ITSM 2026.3 Upgrade - IRW PRD** (SCHEDULED, 2099-01-01T00:00:00.000Z): Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed. ## Частыя пытанні пра збоі Cherwell ### Cherwell не працуе зараз? Ідзе абслугоўванне. 0 паведамленняў за апошнюю гадзіну. ### Cherwell не працуе для ўсіх ці толькі ў мяне? Падобна, праблема толькі ў вас. Паведамленняў пра Cherwell столькі ж, колькі звычайна, таму паспрабуйце перазагрузіць старонку, праверыць злучэнне або выйсці і ўвайсці зноў. ### Пра якія праблемы з Cherwell паведамляюць людзі? За апошнюю гадзіну ніхто не напісаў, што не працуе ў Cherwell. Калі ў вас нешта не працуе, абярыце гэта вышэй, каб іншыя бачылі. ### Калі быў апошні збой Cherwell? Паведамленні пра Cherwell не раслі за апошнія 30 дзён. ### Ці ёсць у Cherwell старонка статусу? Так. Cherwell публікуе абнаўленні на сваёй афіцыйнай старонцы статусу, дзе цяпер напісана: на абслугоўванні. [Перайсці на старонку стану](https://status.ivanticloud.com/) ### Што рабіць, калі Cherwell не працуе? Сачыце за абнаўленнямі на гэтай старонцы і на старонцы статусу Cherwell, а перад новай спробай пачакайце колькі хвілін. Не пераўсталёўвайце: калі гэта збой, выпраўленне на іх баку. ### Як паведаміць пра праблему з Cherwell? Націсніце «У мяне таксама праблема» уверсе гэтай старонкі і выберыце, што не працуе. Ваша паведамленне з'явіцца на жывым графіку за хвіліну, а каментарый дапаможа расказаць іншым, што вы бачыце. ### Адкуль Instatus Now гэта ведае? Мы аб'ядноўваем паведамленні людзей на гэтай старонцы з афіцыйнай старонкай статусу Cherwell, якую правяраем кожную хвіліну.