--- service: "Alation Cloud Service" status: "maintenance" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 0 checked_at: "2026-10-31T01:02:11.186Z" url: "https://instatus.com/now/alation.com" official_status_page: "https://status.alationcloud.com" website: "https://alation.com" --- # Is Alation Cloud Service down? It's under maintenance. 0 reports in the last hour. ## Official updates - **System Maintenance** (SCHEDULED, 2026-10-31T15:00:00.000Z): This is an advance notice of an upcoming planned maintenance. Alation will be temporarily unavailable (for up to six hours) during a planned maintenance window as we perform essential infrastructure upgrades. These upgrades are focused on making the system faster, more stable, and more reliable. No changes are being made to the application itself, so all your workflows and data will remain exactly as you left them. We appreciate your patience while we improve the underlying system to give you a smoother, more dependable experience. Thank you for bearing with us! - **Planned Maintenance: Upgrade to 2026.10.1 for US** (SCHEDULED, 2026-10-31T03:00:00.000Z): We are excited to announce the next software release from Alation. This maintenance is designed to be non-disruptive, and no customer impact is expected during the window. Our teams will monitor the upgrade closely throughout the maintenance period. If there is any unanticipated risk to service availability or performance, we will publish updates on the status page. Please note that Release Notes are published only after a release is officially available, so they may not appear at the time of this advance notification. If you don’t see the new release listed yet, please check back later. - **Planned Maintenance: Upgrade to 2026.10.1 for Canada** (INPROGRESS, 2026-10-31T00:00:00.000Z): Scheduled maintenance is currently in progress. We will provide updates as necessary. - **System Maintenance** (COMPLETED, 2026-10-30T21:00:00.000Z): The scheduled maintenance has been completed. - **Alation Connector Distribution Portal Temporarily Unavailable** (IDENTIFIED, 2026-10-30T05:00:53.000Z): We have temporarily suspended access to the Alation Connector Distribution Portal. During this time, customers will be unable to install or upgrade connectors through the portal. Connectors that are already installed are not affected and continue to operate normally. Our teams are actively working to restore the service. We will provide further updates here as they become available. We apologize for any inconvenience. ## Alation Cloud Service outage FAQ ### Is Alation Cloud Service down right now? It's under maintenance. 0 reports in the last hour. ### Is Alation Cloud Service down for everyone or just me? It looks like it's just you. Reports for Alation Cloud Service are at their usual level, so try reloading, checking your connection, or signing out and back in. ### What problems are people reporting with Alation Cloud Service? Nobody has said what's broken with Alation Cloud Service in the last hour. If something isn't working for you, pick it above so others can see. ### When was the last Alation Cloud Service outage? Reports for Alation Cloud Service haven't spiked in the last 30 days. ### Does Alation Cloud Service have a status page? Yes. Alation Cloud Service posts updates on its official status page, which currently says under maintenance. [Go to status page](https://status.alationcloud.com/) ### What can I do if Alation Cloud Service isn't working? Check this page and Alation Cloud Service's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side. ### How do I report a Alation Cloud Service problem? Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing. ### How does Instatus Now know? We combine reports from people on this page with Alation Cloud Service's official status page, which we check every minute.