--- service: "Fonix" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 0 checked_at: "2026-11-02T16:59:34.139Z" url: "https://instatus.com/now/af/fonix.com" official_status_page: "https://status.fonix.com" website: "https://www.fonix.com" --- # Is Fonix af? Nee, dit werk. 0 aanmeldings in die laaste uur. ## Amptelike opdaterings - **Planned Maintenance: EE Direct Billing** (SCHEDULED, 2026-11-17T22:00:00.000Z): Dear Customer Please be advised we have received the following notification from EE regarding planned maintenance impacting their Direct Billing platform on the below date and time. Maintenance Details: Please note, due to system maintenance, there will be some downtime during the below maintenance window. During the downtime, the BT API Gateway will return errors for any Direct Carrier Billing requests. See below for further details. Maintenance Start Date/Time: 17/11/2026 22:00 PM Downtime Start Date/Time: 17/11/2026 23:20 PM Downtime End Date/Time: 18/11/2026 04:56 AM Maintenance End Date/Time: 18/11/2026 09:20 AM Service Impact: Errors will be returned when sending requests to the BT Direct Billing API Gateway during the downtime period stated above. In the event of a rollback, errors may be observed up to 09:20 AM. Kind regards, Fonix Operations Team - **Planned Maintenance: EE Direct Billing** (SCHEDULED, 2026-11-16T22:30:00.000Z): Dear Customer Please be advised we have received the following notification from EE regarding planned maintenance impacting their Direct Billing platform on the below date and time. Maintenance Details: Please note, due to system maintenance, there will be some downtime during the below maintenance window. During the downtime, the BT API Gateway will return errors for any Direct Carrier Billing requests. See below for further details. Maintenance Start Date/Time: 16/11/2026 22:30 PM Downtime Start Date/Time: 16/11/2026 23:00 PM Downtime End Date/Time: 17/11/2026 03:30 AM Maintenance End Date/Time: 17/11/2026 05:00 AM Service Impact: Errors will be returned when sending requests to the BT Direct Billing API Gateway during the downtime period stated above. In the event of a rollback, errors may be observed up to 06:00 AM. Kind regards, Fonix Operations Team - **Planned Maintenance: Messaging Gateway Update** (SCHEDULED, 2026-11-03T17:00:00.000Z): Dear Customer, Please be advised we will be undertaking planned maintenance on our Messaging Gateway platforms on the below date and time. The maintenance is a routine upgrade of our systems and there is no anticipated impact to service during the maintenance window. However, please note that there may be a delay to reporting during the maintenance period. Please do not hesitate to contact us if you have any questions. Kind regards Fonix Operations Team - **Planned Maintenance: Campaign Manager Update** (SCHEDULED, 2026-11-02T17:00:00.000Z): Maintenance will begin as scheduled in 60 minutes. - **Planned Maintenance: O2 Premium SMS** (COMPLETED, 2026-11-01T23:00:00.000Z): The scheduled maintenance has been completed. ## Fonix-onderbreking VGV ### Is Fonix nou af? Nee, dit werk. 0 aanmeldings in die laaste uur. ### Is Fonix af vir almal of net vir my? Dit lyk of dit net jy is. Aanmeldings vir Fonix is op hul gewone vlak, so probeer herlaai, jou verbinding nagaan, of uit- en weer inteken. ### Watter probleme meld mense met Fonix? Niemand het die afgelope uur gesê wat met Fonix stukkend is nie. As iets nie vir jou werk nie, kies dit hierbo sodat ander dit kan sien. ### Wanneer was die laaste Fonix-onderbreking? Verslae vir Fonix het nie die afgelope 30 dae opgeskiet nie. ### Het Fonix 'n statusbladsy? Ja. Fonix plaas opdaterings op sy amptelike statusbladsy, wat tans operasioneel sê. [Gaan na statusblad](https://status.fonix.com/) ### Wat kan ek doen as Fonix nie werk nie? Kyk op hierdie bladsy en Fonix se statusbladsy vir opdaterings, en wag 'n paar minute voor jy weer probeer. Moenie herinstalleer nie: as dit 'n onderbreking is, is die regstelling aan hul kant. ### Hoe meld ek 'n Fonix-probleem? Druk “Ek het ook 'n probleem” bo-aan hierdie bladsy en kies wat stukkend is. Jou aanmelding wys binne 'n minuut op die lewendige grafiek, en jy kan 'n opmerking los om ander te vertel wat jy sien. ### Hoe weet Instatus Now? Ons kombineer verslae van mense op hierdie bladsy met Fonix se amptelike statusbladsy, wat ons elke minuut nagaan.