Resolved · lasted 2 h

Addigy outage on August 3

Reports for Addigy jumped to 30 an hour and stayed high for 2 h.

Started: 3:00 PM; August 3, 2026 · UTC
Back to normal: 5:00 PM; 2 h later
Peak: 30/hr; 30× normal
Addigy’s incident: 53 min; Issue affecting Apple Push Notification service (APNs) certificates

Reports during the outage

1:00 PM6:50 PM UTC

Resolved4:01 – 4:54 PM · 53 min

Issue affecting Apple Push Notification service (APNs) certificates

Resolved · 4:54 PM
This issue has been resolved. To create or renew your push certificate, first download a fresh AddigyCSR.plist from your Addigy instance, then upload it to Apple’s APNs portal. An older AddigyCSR.plist file will not work. If you still see errors after using a newly downloaded file, please open a support ticket and we will assist.
Identified · 4:01 PM
We are aware of an issue affecting Apple Push Notification service (APNs) certificates. Customers attempting to create or renew a push certificate through the Apple portal may see a “Certificate Signature Verification failed” error. We have identified the cause and a fix is in progress. Existing enrolled devices are not affected. This impacts new push certificate creation and renewals only. If you are blocked by this, please open a support ticket at support@addigy.com so we can track your case. We will post an update here as soon as the fix is confirmed.

Addigy posted its first update 1 h 02 min after reports started rising.

Live status, today’s reports and other past outages.