Resolved · lasted 4 h
8x8 outage on October 26
Reports for 8x8 jumped to 24 an hour and stayed high for 4 h.
- Started
- 2:00 PM
- October 26, 2026 · UTC
- Back to normal
- 6:00 PM
- 4 h later
- Peak
- 24/hr
- 24× normal
- 8x8’s incident
- 3 h 08 min
- Contact Center call connectivity/performance issues
Reports during the outage
What 8x8 said
status.8x8.comContact Center call connectivity/performance issues
- Resolved · 6:35 PM
<p>8x8 has confirmed resolution. We are performing a full root cause investigation and we apologize for the interruption. </p>
- Investigating · 5:35 PM
8x8 engineers continue to work towards resolution of the issue. If you are experiencing this issue please contact support to troubleshoot further and understand frequency impact. We will continue to provide updates as they become available and we apologize for the inconvenience.
- Investigating · 4:01 PM
8x8 engineers continue to work towards resolution of the issue. We will continue to provide updates as they become available and we apologize for the inconvenience.
- Investigating · 3:44 PM
Our engineers are currently working to resolve the issue as a matter of urgency. The main symptom being experienced is delays in call connectivity where no audio may be heard. We will continue to provide updates as they become available.
8x8 posted its first update 1 h 44 min after reports started rising.
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Live status, today’s reports and other past outages.